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UT/Institute for Public Service



Wednesday, April 16, 2014

You can’t take anyone farther than you’ve taken yourself.

 You can’t take anyone farther than you’ve taken yourself - interesting statement I read in a recent article about another Baldrige award winner.  They say, "Assessing our processes, systems, and results against the Baldrige Criteria and Baldrige-worthy organizations continually sharpens our saw."

This is a service-based organization that has purposed to change its culture. They believe, "The history of successful organizational improvement journeys proves the need for organizational alignment, from the board to the front line. We believe these three key accelerants to alignment are vital prior to starting successful partnerships: (1) highest-ranking officers who are personally committed to steering the journey, (2) senior executives who hold leaders accountable for metric-based performance outcomes through a performance management and evaluation system, and (3) senior teams who provide their leaders with the skills needed to maximize their own potential by providing mandatory, quarterly leadership training."

Read the entire article here:

http://nistbaldrige.blogs.govdelivery.com/2014/03/27/changing-culture-insights-from-a-2010-baldrige-award-winner/

The pursuit of excellence is hard work. It takes time and dedication. We want all the organizations we work with to perform at their best, so we should want no less for our own organization. Thoughts?

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Institute for Public Service
105 Student Services Building
Knoxville, TN 37996
Phone: (865) 974-6621