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Friday, August 23, 2013

Employee Survey - Policies, Resources and Efficiency


This is one of a series of blogs related to our recent Employee Satisfaction Survey results.

In the category of Policies, Resources and Efficiency there was an overall decline of 3 points. And, IPS is 38 points off the Honor Roll. This is the only category where IPS overall scores declined.










Thursday, August 22, 2013

Employee Survey - Facilities


This is one of a series of blogs related to our recent Employee Satisfaction Survey results.

In the category of Facilities the overall improvement was 6 points. And, IPS is on the Honor Roll in this category.






Wednesday, August 21, 2013

Employee Survey - Compensation, Benefits and Work/life Balance


This is one of a series of blogs related to our recent Employee Satisfaction Survey results.

In the category of Compensations, Benefits and Work/Life Balance the overall improvement was 11 points. And, IPS is 7 points off the Honor Roll.







Tuesday, August 20, 2013

Employee Survey - Professional Development

This is one of a series of blogs related to our recent Employee Satisfaction Survey results.

In the category of Professional Development the overall improvement was 1 point. And, IPS is 28 points off the Honor Roll.












Monday, August 19, 2013

Employee Survey - Job Satisfaction

This is one of a series of blogs related to our recent Employee Satisfaction Survey results.

In the category of Job Satisfaction and Support the overall improvement was 10 points. And, IPS is 11 points off the Honor Roll. Improvement is calculated by adding the change in positive scores to the change in negative scores for a total improvement or decline change. In this example, positive scores improved by 9 points and negative scores improved by 1 point for a total improvement of 10 points.










Friday, August 16, 2013

Employee Engagement Survey Results

Rich Boyer did a nice job of providing a quick overview of the IPS Employee Engagement Survey results at the Annual Conference break-out session. In order to give staff more time to study the data, I am posting a category each day over the next two weeks so that you can see the 2011 results compared to the 2013 results.

According to Modern Think's analysis, positive scores of 75% or more and negative scores of less than 10% are excellent scores. Likewise, positive scores of less than 45% and negative scores of more than 19% are red flag areas. The same scale is used to code the scores throughout the survey results.

Those questions specifically related to agencies will be addressed at the individual agency level. I have already met with the management teams and I am expecting a plan from them in September.

Those questions that are overall IPS related will be addressed in a variety of formats in the coming months.  Strategy teams, Baldrige Teams and the Leadership Academy all will be studying the results. More to come on specific plans.  For now, here are the overall results.






Monday, August 12, 2013

Benchmarking IPS-like organizations

Are we entirely unique?

Sometimes we think IPS is so unique that we cannot benchmark our services and operation. Recently our counterparts at UNC Chapel Hill visited Georgia.  Although there are few one-to-one comparisons, a look at other universities work in government outreach can be enlightening.  Below is the link to School of Government Dean Mike Smith's blog post about the trip. See any similarities? Perhaps a group of IPSers should take a trip to Georgia (before the football game in the fall!)


http://mrs.sog.unc.edu/?p=3946&utm_source=rss&utm_medium=rss&utm_campaign=learning-from-the-vinson-institute-of-government

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Institute for Public Service
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Knoxville, TN 37996
Phone: (865) 974-6621