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UT/Institute for Public Service



Wednesday, April 27, 2011

Long Term Disability

OPEN ENROLLMENT FOR LONG TERM DISABILITY INSURANCE – NOW THROUGH MAY 2, 2011

If you did not take out the long term disability insurance when you started to work for UT/IPS, now is an opportunity for you. The state has changed their provider to Prudential and they are opening the plan up to employees that offers improved benefits and lower premiums. Information has been sent to your home on this program.


Employees that currently have the long term disability insurance have been automatically transferred to this new contract. You can maintain your current benefit level or you can increase your benefits by one level without answering medical questions.

Employees who are not currently in the long term disability plan can join at the entry-level benefit without answering medical questions.

You have until May 2 to join. If you have any questions, you can call the UT HR Call Center at 865-946-8847 or 888-444-8847 or the Hildreth Agency at 1-800-874-0831. If you need a packet, Judie Martin has some in her office and will be glad to send one to you. This is a great way to insure your income to protect your family should the need arise.

Monday, April 25, 2011

Scholarships Available


Applications for the Mary and Jack Jinks Scholarship and the Marie and Jim Murphy Scholarship are available on the IPS intranet.

The deadline to have all forms submitted to Paul Bowman is May 2, 2011. More information may also be found here.

If you have any questions please contact Paul at 865-974-6587 or email him at paul.bowman@tennessee.edu.

Monday, April 18, 2011

SCUPSO


Chuck Shoopman, Warren Nevad and I recently attended the spring meeting of the Southern Consortium of University-based Public Service Organizations (SCUPSO) in Charlotte, NC. The annual meeting brings together representatives from at least 25 organizations that provide a wide variety of services to customers in their particular state.

It is a great opportunity to learn from others and share our own experiences. Warren gave a presentation on the TREEDC initiative which you have read about in the Exchange. I served on a panel discussing the future of public service organizations like ours.

I always come away with good ideas (I started this blog after learning the director at UNC Chapel Hill had one!). Chuck and I discussed many of these ideas on our trip back across the mountain. We look forward to sharing them with you in the coming months.

Monday, April 11, 2011

IPS Awards

The awards nomination process is still open. Please take this opportunity to nominate a deserving colleague. I'm anxious to give away the money!


And, for those of you who may not know, all the awards are funded by generous donations from current and previous employees and friends. An endowment provides annual income for the awards, so no matter how bad the budget gets, we still have cash to give away. Let's do it!

Wednesday, April 6, 2011

IPS Budget Hearings


Last week each agency had a two-hour budget meeting with the central office leadership team. Considering the financial situation during the last three-years, the budget hearings were great indicators of the outstanding work of our staff. Belts were tightened and customers remained first priority - and we made it through!

Although we had another budget cut this year, the total for IPS was only .85% of our state appropriation. However, when we added back the proposed 1.6% salary and benefit increase, we actually came out ahead. Woo Hoo!

Agencies are clearly focused on service for their customers and I'm pleased to see that all agencies budgeted a healthy professional development fund for the coming year. Things are looking better and I appreciate the way everyone has helped manage us through this process. Congratulations!

Monday, April 4, 2011

UT Leadership Institute

Recently Steve Thompson, MTAS executive director, and Don Green, LEIC executive director, attended the week-long UT Leadership Institute in Gatlinburg. Fifty existing and emerging leaders from across the UT system participated.

President Joe DiPietro spoke at the opening dinner on Sunday evening. Monday morning began with a panel discussion on leadership by the four campus chancellors, the chief human resource officer and me participating. After the panel, I left Don and Steve to tackle the remainder of the week. Here's their perspective:

Don said, "The most significant benefit of attending (for me) was the opportunity to meet new people from across the University System. The interaction we had, the information we shared, and the similarities we found made the six days at the Leadership Institute very worthwhile. Not only has it allowed me to gain insight as to how we can work together regardless of our individual campuses, but also provided me with individuals who can aid me in future outreach with our fellow employees.

While the Leadership Institute provided various programs on leadership to include; self-reflection, character, ethics, and conflict resolution, the greatest value achieved was through the team building exercises. The diversity of each exercise was designed to promote the learning module and provide examples of how our interaction with others could be improved. It also allowed our time together as team members to be utilized to its full potential. There was very little “down” time though out the six days.

While I have been fortunate to be exposed to a vast amount of leadership training throughout my employment history, I still gained several insights during the week.
• Mette Norgaard in discussing organizational change promoted that there were four different means in which to introduce change to an organization. Following the idea that plots from a story often comprise how an individual relates to information, she presented that ideas could be presented in one of four ways:
o The Downfall
o The Scam
o The Contest
o The Quest
The one that emphasizes motivating employees toward future outcomes would be the quest and that it has the most positive impact.
• Again, from Mette Norgaard, was the comment that “those who are here unfaithfully do great damage” and that to allow them to remain to fester within an organization is both negative and counterproductive to the mission. It emphasized that if someone is unhappy working within an organization, we should help them find their place in the world where they can be happy and our organization will not be tainted by their negativity.

Overall, the experience was a good one. While I gained personal insight, it also provided me with real-life examples of potential solutions to difficult management issues.

Thank you for the opportunity."




Steve said, "Thank you for the opportunity. I enjoyed the Leadership Institute. The program was well thought out, the facilitators and staff excellent, and the material was exceptional.

I enjoyed and benefited from several different aspects of the Institute, and while I was familiar with some of the information it did remind me of many of the concepts that I do try to follow and remember. My greatest benefit, however, came from the exposure to some of the talent, diversity, and services provided through the UT system. The participants were absolutely great, and I made a number of contacts (for example, with faculty involved in civic engagement) that will help us in the future with MTAS and IPS.

I was particularly impressed with and learned from the presentations on organizational change with Mette Norgaard discussing organizational change. The concept of telling your story as an organization, both internally and externally, and the consequences from doing so with each of the different ways was fascinating and enlightening. Don Green articulated this particularly well in our discussions, but as you follow the consequences of the 4 different story lines – The Downfall, The Scam, The Contest, and The Quest – you clearly see that only by raising a positive vision and goals for the organization can the organizational culture be positive in the long term. The Quest was, of course, particularly attractive, as we develop a vision above the horizon for an organization that is worthy of the challenges and talent of the people in the organization.

I also learned and was reminded of lessons in the Tops-Bottoms exercise. The same issues that drive many to move up in an organization – a desire for greater self-direction and control of work, greater responsibility and accountability – are the issues that made the work as a bottom so attractive, with expectations for clear direction, defined work structure, closure and accomplishment. Fascinating, isn’t it?

Thank you again. I was honored to be included in a great group."

When you see Steve or Don, be sure to ask them about their experience.

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Institute for Public Service
105 Student Services Building
Knoxville, TN 37996
Phone: (865) 974-6621