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UT/Institute for Public Service



Wednesday, September 19, 2012

Baldrige Site Visits


All four IPS agencies submitted Level Three Applications for the Tennessee Center for Performance Excellence Baldrige Award. The process includes a two - day site visit and they are all coming up soon.

CTAS – site visit scheduled September 19-20. All the management team will be there plus Marty Spears who was on the committee.
 
MTAS – site visit scheduled September 25-26. Preparation was begun at the annual conference.  Margaret Norris and Josh Jones will be instrumental in the on-site visit. They are familiarizing staff with information.
 
CIS – site visit scheduled October 2-3. They have talked with all the team leaders about what is involved. Lynn Reed, Wendy Eddy, Andre Temple, and Dwaine Raper will be talking with staff.
 
LEIC – site visit October 24-25. Don Green, Mike Hill, Donna Kelley and Mandy Johnson will host and they are currently reviewing the application with staff.
 
Once the visits are complete the team will write a feedback report that each agency will receive in December. The feedback report is a valuable tool in helping us to understand how we can improve as an organization. I look forward to reading them.

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Institute for Public Service
105 Student Services Building
Knoxville, TN 37996
Phone: (865) 974-6621