Performance Excellence

The Institute for Public Service is a sponsor of the Tennessee Center for Performance Excellence (TNCPE) 2011 Excellence in Tennessee Conference to be held in Franklin on February 22-23.

TNCPE conducted the Baldrige Express survey for IPS in 2009 to help us improve our organization. Participants in the IPS Leadersihp Academy are also working on a clas project related to the Baldrige criteria. At the conference, national and regional experts and leaders from world-class organizations will provide training on best practices and improvement tools.

To learn more about TNCPE, or the Excellence in Tennessee Conference, please visit www.tncpe.org or call (800) 453-6474.

Conference details are available by clicking on the image above.

A sampling of sessions at the 2011 Excellence in Tennessee Conference include:
* Is Baldrige Your Answer to Healthcare Reform?
* Work Systems That Work: Your guide to successful process management
* Six Thinking Hats: An innovation tool for group discussion and parallel thinking
* Vision, Engagement and Strategy: The executive leader's role in continuous improvement
* Achieving 8 Dimensions of Excellence: A pragmatic approach that will strengthen your ability to achieve strategic outcomes

Consider this as possible professional development opportunity for this year and share with your customers as appropriate.