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The University of Tennessee

UT/Institute for Public Service



Monday, May 24, 2010

Who is SABA and what's the point?

By now all employees should have heard of SolutionPoint. It is the name we gave to our learning management system that is hosted by SABA, the vendor.

We have a common platform for our training data to make the most efficient and effective use of our resources. We only have to support one system. All our IT staff can support each other and all the training staff can as well.

Plus, it's easier (or should be!) for our customers. They have one point of contact to register for classes, check their progress toward a certificate, run a transcript or otherwise manage their own information. And, it means that customers can see ALL the courses offered by IPS agencies. You never know, there just might be a mayor who owns a manufacturing firm!

A single system also makes gathering data that is needed for reporting very easy. We can run reports whenever we need them, in whatever format we need, and we do not need any intervention from others.

It is almost time to redbid the system, so the SolutionPoint team is exploring ways to make improvements.

If you haven't used SolutionPoint yet - give it a try. Encourage your customers to use it as well.

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Institute for Public Service
105 Student Services Building
Knoxville, TN 37996
Phone: (865) 974-6621