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UT/Institute for Public Service



Wednesday, November 18, 2009

What do we do with all those data?

We (which mostly means you, the staff) collect a lot of stuff! Customer surveys, supervisor surveys, Baldrige survey, annual conference evaluations, training evaluations, APRs, not to mention all the MIS data! Ever wonder what we do with all that stuff?

I'm going to address these a few at a time over the coming weeks to help everyone better understand why we collect the information and some of the ways we use it - because there are many! Perhaps there are data elements that we are collecting "because we always have" that we need to reevaluate. When was the last time we stopped doing something?

Let me know if you have suggestions as we move along through this discussion.

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Institute for Public Service
105 Student Services Building
Knoxville, TN 37996
Phone: (865) 974-6621