IPS Agencies Submit TNCPE Level Three Applications

Agencies Submit Applications to TNCPE   Several years ago, the Institute for Public Service (IPS) made it a priority to strive for excellence by participating in the Tennessee Center for Performance Excellence's (TNCPE) program to measure continuous improvement through a methodology based on the Baldrige Performance Excellence Program.   This internationally recognition, proven methodology makes all organizations betters, but it's not an east journey. Especially in the beginning when processes and procedures have not been documented in the way Baldrige expects, the time requirement is extraordinary. However, all four IPS agencies have made it through the 35 page application and are waiting for site visits. The most valuable part of the process is the feedback report where we receive praise for the things we are doing well and suggestions for opportunities for improvement.   I am excited about this year's process. All agencies have already been recognized at Level Two and we're seeking Level Three this year. Congratulations to all staff who were involved in the application writing process.  I encourage everyone to read your agencies applications, and take the time to read a peer application. You might be surprised to learn who similar your work products are!   IPS staff can read the applications on our Intranet site by logging on with your NetID.     Find all of the applications on the intranet under the tab IPS Information.