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UT/Institute for Public Service



Monday, July 15, 2013

Baldrige Teams Hard at Work

Three of our seven Baldrige Teams have begun their work to re-write the applications due next summer. Please provide input to any team member.

Category One - Leadership - Mary Jinks (team lead), Kim Raia, Keith Groves, Don Green, Rick Whitehead.

Category Two - Strategic Planning - Steve Thompson (team lead), Robin Roberts, Bobby Phillips, Beth Phillips, Lori Ungurait, Frances Adams-O'Brien.

Category Three - Customer Focus -  Mike Garland (team lead), Rick Hall, Dan Miller, Dwaine Raper, Jennifer Benson, P.J. Snodgrass and Susan Robertson.

Categories one and two should be finished by the end of summer. Category three should be finished by early fall. Thanks to Chuck Shoopman for working with all the teams to bring focus and continuity to our efforts.

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Institute for Public Service
105 Student Services Building
Knoxville, TN 37996
Phone: (865) 974-6621