Anyway, this past fall I took the senior leadership team on a retreat. Alex Miller, one of my all-time favorite UTK professors, was our facilitator. We were talking about implementing our strategic plan and he walked us through McKenzie's 7 S's model. I thought I would share it with you.
Strategy - what we are trying to accomplish is affected by many factors:
- Staff - capability, recruitment, motivation, performance evaluation
- Structure - organizational structure and team structure
- Shared values - culture, expectations of customers, brand
- Systems - IT, finance and HR
- Skills - what do our people know how to do? how are they trained?
- Style - how do we conduct ourselves?
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