Employee Listening Sessions

During November and December I visited with 54 IPS employees, mostly one-on-one, but a few met in small groups. Each meeting lasted about 30 minutes.

Overall, the meetings were very positive. Employees are happy to work at IPS, pleased that they received a salary increase this year, and excited about the direction in which we are headed.

There were a few suggestions for improvement along the way regarding clarification of support staff roles and responsibilities, careful review of all our performance measures, caution on contracting out services, and the need for additional training about some administrative functions. Everyone is interested in better communication.

We have a great staff and I enjoyed every meeting.