Who ya gonna call?

We have two help lines available to all IPS employees staffed by professionals and the best part is it doesn't cost us any additional money to use them!

The HR help desk is staffed 8:00 a.m. to 6:00 p.m. eastern time Monday - Friday. They can answer any question regarding policies, procedures, benefits, etc. If they can't answer the question right away, they will get back with you.

In Knoxville call 976-8847
Outside of Knoxville call 1-888-444-UTHR

The IT Help line is staffed 24 x 7, except holidays. So, when you're hard at work in the evening and have a computer crash, you have someone to call!

They can be reached at 865-974-9900 or you can request help on line .

Please take advantage of these resources. They are available to make your life easier!