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Tuesday, December 8, 2009

Supervisor Survey Results

Each year every employee has the opportunity to evaluate his/her supervisor. So, what do we do with that information?

Hopefully you read the article in the last Exchange about our survey results. Overall, they are good. But, like all organizations, we have room for improvement.

Each agency director has had a one-on-one meeting to discuss his results and has been instructed to conduct similar meetings with each supervisor. Research tells us the number one indicator of employee satisfaction relates to the relationship with the direct supervisor. So, this is important.

What else do we do with the information? The HR Strategic Planning Team uses the data to help plan supervisor training courses for the year. And, each supervisor is expected to include additional professional development opportunities in his/her annual performance review.

So, yes, we collect information. Yes, we read it. And, yes, we use it. Thanks to everyone for participating. Keep sending suggestions!

2 comments:

Anonymous said...

Thanks for the blog Mary. When will the full results of the Baldridge Survey be available for employees to review?

Mary Jinks said...

It is 185 pages so we are dividing it into sections and will have it posted on the Intranet, hopefully, by the end of this week.

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Institute for Public Service
105 Student Services Building
Knoxville, TN 37996
Phone: (865) 974-6621