Baldrige Express Survey

Speaking of collecting a lot of stuff! The Baldrige Express Feedback report came in and it is 175 pages long! Chuck and I are trying to determine how to best digest this much information. Never fear, you'll get to read the entire report, if you choose. We'll be posting it on the Intranet very soon, but we are also looking for ways to present it in smaller chunks.


First, why did we conduct the survey? Our performance evaluation strategic planning team is helping us benchmark where we are and how we can improve using data. We aspire to be "the best in the business", so we decided to compare ourselves to the best in the business. Thanks to Chuck Shoopman, Bill Nusbaum, Mary Ann Moon, Nathan Lefebvre, Macel Ely and Lisa Shipley for leading this effort.

We had a phenomenal 78% response rate. That tells me that you really want to help us be a better organization. Thank you for taking the time to make it all the way through that long survey!



We had broad participation from across the institute including by position, location, headquarters and years of service:





Stayed tuned for more information on the results!